Effective Date: January 1, 2026
Introduction
This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website or engage our services. We are committed to maintaining the confidentiality and security of your data in accordance with applicable privacy regulations.
Information We Collect
We collect information that you provide directly to us when you:
- Submit enquiry forms through our website
- Communicate with us via email or other channels
- Engage our property consultancy services
- Visit our website and interact with its features
Personal Information
The types of personal information we may collect include:
- Full name and contact details
- Email address
- Property preferences and requirements
- Budget information
- Location preferences
- Any additional information you choose to provide
Technical Information
When you visit our website, we automatically collect certain technical information, including:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent on each page
- Referring website addresses
How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your enquiries and provide requested information
- To deliver our property consultancy services
- To communicate with you regarding properties and services
- To improve our website and service offerings
- To maintain records of our business interactions
- To comply with legal obligations
Legal Basis for Processing
We process your personal information based on the following legal grounds:
- Your consent when you submit forms or contact us
- Contractual necessity when providing our services
- Legitimate business interests in operating our consultancy
- Legal obligations under applicable regulations
Information Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:
- With property landlords or agents when necessary to facilitate your property search
- With service providers who assist in our business operations, subject to confidentiality agreements
- When required by law or to protect our legal rights
- With your explicit consent for specific purposes
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we securely delete or anonymize it.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Rights
You have the following rights regarding your personal information:
- Right to access the personal information we hold about you
- Right to request correction of inaccurate information
- Right to request deletion of your information
- Right to object to processing of your information
- Right to request restriction of processing
- Right to data portability
- Right to withdraw consent at any time
To exercise any of these rights, please contact us using the details provided on our contact page.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies. For detailed information about our cookie practices, please refer to our Cookie Policy.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information promptly.
International Data Transfers
Your information may be processed in countries outside your country of residence. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a revised effective date.
Contact Information
If you have questions or concerns about this Privacy Policy or our data practices, please contact us through the contact details provided on our contact page.